Shipment of Products
The products are shipped with ACS Courier and delivered safely to the address you specify within 1-3 business days. does not acknowledge any liability in the event of delays in delivery due to extreme weather events, strikes and force majeure, so the above delivery deadline will
prolongs as long as the reason for the delay. The shipping charge is calculated and suggested on the order form. The products are always accompanied by the corresponding documents. The customer can choose the type of document they want (retail receipt or invoice) by filling in the appropriate field on the website.

Shipping costs for orders within Greece is 3 euro, (5 € with free shipping) while for payment method of payment there is an additional charge of 2 euro.
For orders over 50 € shipping costs are free throughout Greece.

For all orders, shipping costs are free for all Greece.
Orders are processed from Monday to Saturday (excluding public holidays).
Orders placed on the system Saturday from 12:00 onwards will go through approval, preparation, and shipping on Monday or the next business day.

If you would like the product to be shipped to a different address than the one you entered for your personal information, you may have a different recipient address on the ordering system.

"Shipping charges
All shipping and packaging costs are calculated on the whole shopping cart at the final payment amount.

• For Greece shipping costs for all payment methods are 3 euros.
• Shipping costs are free for Greece and for orders over 50 euros.

Shipping costs for Greece are as follows:
For orders up to 10kg shipping costs € 3.99.
For orders from 11kg to 20kg the shipping cost is 12.99 €.
For orders over 21kg or more the shipping cost is 19.99 €.
Shipping costs to Cyprus are 23.99 € per order, regardless of weight or pieces, and are fully charged by the customer. "

Order cancellation

If you wish to cancel your order during the online ordering process, you can click 'cancel' and the ordering process is automatically interrupted. If you wish to cancel your order after the final shipment, you can call us at +30 2311291240 or send an email to, with order number, name, and order cost. In case of non-ordering of other items the amount will be credited to your account after our accounting office has contacted you.


Return Policy

Our goal is to ensure your complete satisfaction. If for any reason you are not happy with your order, you can legally declare that you are withdrawing from our sale within four (14) days of receipt of the product. In this case you return the product to us (or to the person authorized by us to receive the product) within 14 calendar days of the day on which you indicated to us that you are withdrawing from the contract and we will return within the same 14-day deadline. any payment we have received including, where applicable, delivery costs. There is no claim for a refund of any additional delivery costs if you had explicitly chosen a delivery method other than the cheaper standardized way. delivery offered by us. Only return of products in excellent condition will be accepted. Please note that shipping of this unwanted product is done by ACS Courier at the charge mentioned above,

Defective product
In case you receive a defective or damaged product, will make every effort to replace it with the same or similar product at no extra cost to you. But you should let us know by e-mail.